Contact your nbn local team

Who are nbn Local?

nbn Local is a community engagement unit within nbn’s Regional Development & Engagement branch.  Our purpose is to lift digital capability at a local level, facilitate positive customer experience outcomes and create shared economic and social benefits for rural and regional Australians, across 22 dedicated regions nationwide.

Victoria is divided into four regions with a team of engagement specialists servicing each region – teams consist of Community Engagement Managers, Regional Business Leads and Community Ambassadors.

• Community Engagement Managers develop and foster relationships with local stakeholders to identify and resolve local issues and how the nbn can be leveraged to realise opportunities in their region.
• Regional Business Leads focus on the local business ecosystem their regions including businesses, business associations, Retail Service Providers and local ICT channel partners to increase awareness of business products, stimulate take-up of solutions that are driving business outcomes and stimulate demand for business solutions.
• Community Ambassadors focus on lifting digital capability, facilitating positive customer experiences and creating shared economic and social benefits through programs, activities and events.

HOW DIGITALLY LITERATE ARE YOU?

Do you manage your data and devices well?

Take the new nbn Australia Digital Capability Tool short survey to receive your digital capability persona as well as access to our resource library to help you progress your digital journey:

Your nbn Local team in your region:

Head of nbn Local Victoria: Emily Peel [email protected]

South West Victoria

Community Engagement Manager: Sarah Incoll [email protected]

Regional Business Lead: Emma Armstrong [email protected]

Community Ambassador: Rachel Ellis [email protected]

North West Victoria

Community Engagement Manager: Chris Rowlands [email protected]

Regional Business Lead: Tim Burnham [email protected]

Community Ambassador: Rachel Ellis [email protected]

North East Victoria

Community Engagement Manager: Damien Cocks [email protected]

Regional Business Lead: Annette Rose [email protected]

Community Ambassador: Charlene Donovan [email protected]

South East Victoria

Community Engagement Manager: Paul Johnson [email protected]

Regional Business Lead: Alex Aeschlimann [email protected]

Community Ambassador: Rowan Lace [email protected]